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I purchased my 740 model about 3 years ago… I've got nothing but good things to say about my experiences with them! I have had one pump replaced under warranty (simply because of noise issue) also, they replaced one of my in wall speakers (kids party blew one up) they are awesome to deal with! No hassles & they deliver chemicals to Quesnel. The service techs that come to install are quick and answer all questions. Hybrid is maybe 30$/month to heat in coldest temps? Not even noticeable rest of the year & anyone can manage the chemicals on the mineralux cubes.
Pete Riley, Quesnel
Very impressed with New Waves Pool & Spa! Great customer service through the whole process of purchasing a hot tub! Every step from browsing the sales floor to the final install and beyond was amazing! Wouldn't hesitate to recommend New Waves Pool & Spa in Williams Lake to anyone who is interested in getting a hot tub!
Francis Family, Williams Lake
The staff at New Waves are amazing!! Amazing customer service!! Keep up the great work :)
Grath Family, Williams Lake
Thanks New Waves for the great job fixing our pool and pump!
Nicole & Scott, Williams Lake
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